Privacy Policy

This page informs you of our policies on the collection, use and disclosure of personal information when you use this website. By using this website, you agree to the collection and use of information as described here.

Terms used on this page have the same meaning as in our Terms & Conditions, unless defined otherwise here.

Information Collection and Use

To improve your experience, we may ask for certain personally identifiable information. This is limited to what you provide through the enquiry form — your name, phone number, email address (if given), subject and message — and it will be stored and used only as described on this page.

This website does not use any third-party tracking or advertising service.

Safeguards to Protect Your Personal Information

We take reasonable precautions to handle information received through the enquiry form securely. Please remember there is no account login or online banking transaction on this website — all banking is done in person at our offices.

Automatic Logging of Session Data

As every website does, we may collect anonymous technical data such as IP address, browser details, the page requested, and the date and time, through standard server logs. This is used only to keep the site running securely.

Use of Your Information

Information you provide through the enquiry form is used for one purpose only — to answer you. It reaches the staff at the Head Office, and if it concerns a deposit or a loan, it is passed to the officer who handles that section. We do not sell your information, share it with any other organisation for advertising or marketing, or add you to a promotional messaging list because you made an enquiry.

Your Consent

By using this website, you agree to the collection and use of your information as described in this Privacy Policy.

Cookies

This site does not use advertising or tracking cookies. The only thing it stores in your browser is your language choice — when you switch between English and Malayalam, that preference is saved in your browser’s local storage. This stays on your device and is removed if you clear your browser data. The WordPress software the site runs on may set a small number of essential technical cookies, such as when a staff member logs in.

Links to Other Websites

This website may contain links to government scheme pages or other organisations’ websites. We have no control over, and are not responsible for, the privacy practices or content of those sites.

Children’s Privacy

We do not knowingly collect information from children under 13. If you believe a child has provided us with data, please contact us.

Disclosure of Your Personal Information

We may disclose your information when legally required to do so — for instance where a law, a court, or the Department of Co-operation requires us to produce it — but not otherwise.

Policy Updates

This policy may be updated from time to time. Please check this page periodically for changes.

Your right to have it deleted

You may ask us at any time to tell you what we hold from your enquiry, to correct it, or to delete it. Write to thondiyilscb@gmail.com, call 0490 2444 438, or tell us at the Head Office. We will act on the request unless we are required to keep the record for legal or audit reasons — and if that is the case, we will tell you.

Contact Us

You can also write to us through the enquiry form. Please do not include an account number, PIN, OTP or password in it.